At Fairy Finds, we value your satisfaction and strive to make your shopping experience smooth and enjoyable. Please read our Refund and Cancellation Policy carefully to understand your rights and responsibilities when shopping with us.
Order Cancellation
- Orders can be cancelled within 24 hours of purchase, provided they have not yet been shipped.
- Once the order has been dispatched, cancellation requests cannot be processed.
- To cancel an order, please contact our customer support team at the earliest with your order details.
Refund Policy
- We offer refunds only for products that are defective, damaged, or incorrect upon delivery.
- Refund requests must be made within 7 days of receiving the order, accompanied by proof of purchase and product photos.
- Once approved, refunds will be processed to the original payment method within 5–7 business days.
Return Conditions
- Products must be unused, in their original packaging, and with all tags intact.
- Items like personalized gifts or clearance products are non-returnable and non-refundable.
For any assistance, please reach out to our support team. We’re here to ensure your experience with Fairy Finds is truly magical.
