At Fairy Finds (“we,” “our,” “us”), accessible at fairyfinds.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or purchase products through our WooCommerce store.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you interact with Fairy Finds, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
Account Information
- Username
- Password (stored securely in encrypted form)
- Order History
- Wishlist or Saved Items (if applicable)
Payment Information
We do not store your complete debit/credit card information. Payments are securely processed through trusted third-party payment gateways.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Date and Time of Visit
- Pages Viewed
- Referral Source
- Cookies and Similar Technologies
How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Deliver purchased products
- Manage your customer account
- Process payments
- Provide customer support
- Respond to inquiries
- Send order confirmations and shipping updates
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails and offers (only if you have opted in)
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Keep products in your shopping cart
- Remember login sessions
- Save your preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing effectiveness
You can disable cookies through your browser settings. However, some website features may not function properly.
WooCommerce Data Collection
As a WooCommerce-powered online store, we collect information during checkout to:
- Process orders
- Calculate shipping
- Generate invoices
- Manage customer accounts
- Handle returns and refunds
- Detect fraudulent activities
WooCommerce may also temporarily store cart information using cookies.
Payment Processing
Payments are processed through secure third-party payment providers.
Payment providers may collect information necessary to complete transactions, including payment details and billing information. Fairy Finds does not store complete payment card information on its servers.
Shipping Information
To deliver your purchases, we may share your name, shipping address, phone number, and order details with our shipping and logistics partners.
This information is used solely for order fulfillment.
Marketing Communications
If you subscribe to our newsletter or promotional emails, we may occasionally send:
- Product launches
- Offers and discounts
- Promotional campaigns
- Seasonal sales
- Company updates
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Third-Party Services
We may use trusted third-party service providers, including:
- Payment gateways
- Shipping providers
- Email marketing platforms
- Website analytics services
- Customer support tools
These providers only receive the information necessary to perform their services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your information only for as long as necessary to:
- Complete transactions
- Maintain customer accounts
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
After this period, information is securely deleted or anonymized where appropriate.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Withdraw consent where applicable
- Request a copy of your stored information
To exercise these rights, please contact us using the contact information provided on our website.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page along with the revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Fairy Finds through the contact details provided on fairyfinds.in.
